Name: Kashef 11CT Advanced
Brand: Kashef

Question 1

Does Kashef need a constant internet connection?

Accepted Answer

No. The device keeps measuring and storing readings during internet outages, and uploads them once the connection is back. You only need internet to see live readings in the app.

Question 2

What happens during a power outage?

Accepted Answer

Kashef records the time and length of every outage and shows it in the app. When power returns — from the grid, a generator, or solar — it resumes measuring right away.

Question 3

Who installs the device?

Accepted Answer

A trained electrician from our team installs it for you, or you can use your own. The install happens inside the electrical panel, scheduled over WhatsApp.

Question 4

Will Kashef change anything in the official meter or my electricity service?

Accepted Answer

No. Kashef only reads the current in your main cable. It does not touch the official meter, modify your service, or affect your official bill.

Question 5

How is electricity cost calculated in Syrian Pounds?

Accepted Answer

Kashef uses the official Ministry of Electricity tariff: 600 SYP per kWh for the first 300 kWh of each 60-day cycle, then 1,400 SYP per kWh after that. Commercial users are charged a flat 1,400 SYP per kWh.

Question 6

How do I know which device suits me?

Accepted Answer

The right Kashef package depends on phase count, important circuits, tariff profile, and whether you need whole-premise monitoring or circuit-level insight. If you are not sure, send us a photo of your electrical panel on WhatsApp and we will point you to the right package.

Question 7

What happens to my data? Is it private?

Accepted Answer

Your readings are yours. We keep them on our own servers and never sell them. We do not identify individual appliances — only your total consumption. You can delete your account and data at any time.

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